Privacy policy

At Chasing My Paradise, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your Personal Information when you visit or make a purchase from www.chasingmyparadise.com (the "Site").

Contact Information

If you have any questions, require further clarification about our privacy practices, or wish to file a complaint, please contact us by email at info@chasingmyparadise.com.

Collecting Personal Information

We collect information to improve your experience on our Site and fulfill your orders. This includes device information, order information, and any details shared when contacting us for customer support. In this policy, “Personal Information” refers to any identifiable information about an individual. Below is what we collect and why:

Device Information

• Purpose: To load the Site properly for you and optimize its performance through analytics.
• Source: Automatically collected when you access the Site using cookies, log files, web beacons, tags, or pixels.
• Personal Information collected: Web browser version, IP address, time zone, cookie data, the pages you visit, search terms, and interactions with the Site.

Order Information

• Purpose: To process orders, provide products and services, manage payments, arrange shipping, and communicate with you.
• Source: Collected from you during checkout.
• Personal Information collected: Name, billing and shipping address, payment details (including credit card numbers), email address, and phone number.

Customer Support Information

• Purpose: To assist you with any issues related to your order or inquiries.
• Source: Collected directly from you when you reach out to us.

Sharing Personal Information

We only share your Personal Information with trusted service providers to deliver our products and services to you. This includes:

• Shopify: We use Shopify to power our online store. Learn more about how Shopify handles your Personal Information here: Shopify Privacy Policy.
• Compliance with Law: We may share your information to comply with legal requests, such as subpoenas or lawful orders.
• Sales Channels: We may also share your data with our sales platforms, such as Instagram and Facebook, to provide you with targeted advertising.

Behavioral Advertising

We use your Personal Information to offer you relevant products or services through targeted advertising. For example:

• Google Analytics: We use Google Analytics to understand how you interact with our Site. Learn more about how Google uses your Personal Information here: Google Privacy Policy. You can also opt-out here: GoogleAnalytics Opt-Out.
• Sales Channels: We may advertise through platforms like Instagram and Facebook using your Personal Information.

You can find more information on how targeted advertising works on the Network AdvertisingInitiative’s educationalpage.

Using Personal Information

We use your Personal Information to:

• Fulfill your orders, process payments, and arrange shipping;
• Keep you informed about new products, services, or offers;
• Ensure a seamless shopping experience.

Your Rights

GDPR (For European Residents)
If you are a resident of the European Economic Area (EEA), you have the right to access, modify, or request the deletion of your Personal Information. You can also object to or request restrictions on the processing of your data. If you wish to exercise these rights, please contact us at info@chasingmyparadise.com.

CCPA (For California Residents)
If you are a California resident, you have the right to know what Personal Information we collect, request its deletion, and ask us to update or correct it. Please contact us through the information provided above if you wish to exercise your rights.

Retention

We will retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected or as required by law. You can request the deletion of your Personal Information at any time by contacting us.

Cookies

We use cookies to enhance your browsing experience by storing preferences and tracking site usage. You can control or delete cookies through your browser settings. Please note, blocking cookies may affect your user experience.

For more information about cookies, you can visit All About Cookies.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for regulatory reasons. Please check this page periodically for updates.