Privacy policy
At Chasing My Paradise, accessible from www.chasingmyparadise.com (the "Site"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your Personal Information when you visit or make a purchase from the Site.
1. DATA CONTROLLER & CONTACT INFORMATION
For the purpose of the UK GDPR and the Data Protection Act 2018, the Data Controller responsible for your personal information is:
Marcin Marchel, trading as Chasing My Paradise
Email: info@chasingmyparadise.com
If you have any questions, wish to exercise your rights, or have a complaint, please contact us at info@chasingmyparadise.com.
You also have the right to lodge a complaint at any time with the UK supervisory authority for data protection issues, the Information Commissioner’s Office (ICO) at www.ico.org.uk.
2. COLLECTING PERSONAL INFORMATION
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
• Device Information
- Purpose: To load the Site accurately for you, perform analytics to optimize Site performance, and maintain security.
- Lawful Basis: Legitimate interests (maintaining and improving our Site).
- Source: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Personal Information Collected: Web browser version, IP address, time zone, cookie data, pages/products viewed, search terms, and Site interaction data.
• Order Information
- Purpose: To process and fulfill your orders, manage payments, arrange shipping, provide invoices, and communicate with you.
- Lawful Basis: Performance of a contract with you.
- Source: Collected directly from you during checkout.
- Personal Information Collected: Name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.
• Customer Support Information
- Purpose: To assist you with inquiries, complaints, or service requests.
- Lawful Basis: Performance of a contract and legitimate interests.
- Source: Collected directly from you when you contact us.
3. SHARING PERSONAL INFORMATION
We share your Personal Information with third-party service providers to help us deliver our services and fulfill our contracts with you:
- Shopify: We use Shopify to power our online store. Read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
- Service Providers: Couriers, payment processors, and third-party logistics partners to fulfill orders.
- Compliance with Law: To comply with applicable laws, regulations, or legal requests.
4. MARKETING & ANALYTICS
- Google Analytics: Used to understand how visitors use our Site. Read Google's privacy policy here: https://policies.google.com/privacy. Opt-out here: https://tools.google.com/dlpage/gaoptout.
- Marketing Communications: We will only send you direct marketing emails if you have explicitly opted in or where permitted under UK PECR rules for existing customers.
5. INTERNATIONAL DATA TRANSFERS
Your information may be transferred and stored outside the UK (e.g., to Shopify servers in Canada/US). Whenever we transfer your data outside the UK, we ensure a similar degree of protection is afforded by using specific contracts approved for use in the UK (such as the UK International Data Transfer Agreement / Addendum).
6. YOUR LEGAL RIGHTS
Under UK data protection laws, you have rights including:
- Access, correction, or deletion of your personal data.
- Restriction or objection to processing.
- Data portability.
- Right to withdraw consent at any time.
7. DATA RETENTION
We retain your Personal Information only for as long as necessary to fulfill the purposes we collected it for, including for satisfying legal, accounting, or reporting requirements.
8. COOKIES
We use cookies to improve your browsing experience and analyze traffic. You can manage your cookie preferences through your browser settings or via our cookie banner.